7 Security Questions to Ask Your SaaS Provider
by Information Security Magazine

In a bizarre way, the high-profile phishing attack against Salesforce.com last fall suggests the software-as-a-service (aka SaaS) model has come of age.

In that attack, a spoofed email message was apparently used to lure a Salesforce.com employee to release certain customer information, which was in turn used to launch a secondary phishing campaign. While the breach was certainly embarrassing, it illustrates the power of the Salesforce.com brand.
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