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Your search for keyword: HIPAA Training For Patient Accounts Call Center Training Article returned 1292 results.
 
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Actuate Performancesoft Suite: Performance Management Solution by Actuate.
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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.
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Topics Related to Your Search

Business Intelligence Solutions | Compliance Management/ Sarbanes-Oxley Compliance | Web-Based Training and eLearning | Business Process Management (BPM) | Learning Management Systems (LMS) | Customer Service (General) | Project Management Solutions | Enterprise Resource Planning (ERP) | Customer Relationship Management (CRM) | Security Policies

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Optim™ Data Growth Solution for Oracle's Siebel® CRM by IBM

IBM's Optim™ Data Growth Management Solution for Oracle's Siebel® CRM offers comprehensive Siebel archiving capabilities, fully integrated within the Siebel workflow. You define policies for managing your data - when it needs to be available, how long it should be retained, and who can access it. 
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Quest MessageStats™ by Quest Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
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Case Study: Children’s Memorial Hospital by ABS Associates, Inc.

July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.
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Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.
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OnDemand Professional - Documentation, Training, and Support for Rollouts by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency. 
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Integrating Unified Communications into Business Applications to Improve Customer Service by IBM

September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc.

July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available from Gartner.
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Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry by Adobe Systems, Inc.

November 2008 - (Free Research) Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.
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Product Reviews: Log Management LogRhythm by LogRhythm, Inc.

October 2008 - (Free Research) LogRhythm is a cross-platform log management program that provides a multitude of functions to manage audit files and IT security management processes.
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OnDemand Professional by OnDemand Software

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management. 
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Companies Finding a Place for Maturing NAC Projects by Information Security Magazine

September 2008 - (Free Research) This article shares the challenges and rewards that four organizations have experienced with NAC implementation.
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HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information by Lumension Security

August 2008 - (Free Research) This white paper details how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension Security solutions to improve your overall security posture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Whirlpool: Quality Means Loyalty by SAS Institute Inc.

September 2008 - (Free Research) Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.
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Going Beyond HIPAA Compliance: Securing the Evolving Endpoint by Lumension Security

September 2008 - (Free Research) Watch this webcast to learn about the many dynamic threats to your confidential data and systems and how endpoints have evolved and all of the sources of risk within your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Advanced Financial Management Software for .Net2.0 by SLINGSHOT

Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules. 
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Why You Need Email Encryption: Use Case Scenarios by Proofpoint, Inc.

July 2008 - (Free Research) The webinar covers email encryption as an important component of an organization's overall security architecture. Sending sensitive material securely over email, ensuring compliance with federal regulations, is also explored.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Security Certifications' Ethics Programs Merely Window-Dressing by Information Security Magazine

September 2008 - (Free Research) This article discusses the role of ethics in information security certifications offered by ISACA, GIAC, (ISC)2 and ASIS and what efforts have been made in ethics programs.
(ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Actuate Performancesoft Suite: Performance Management Solution by Actuate

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today. 
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Dialogue Live by Exstream Software

Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise. 
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BlackBerry HIPAA Compliance by BlackBerry

August 2008 - (Free Research) Non-compliance with HIPAA can affect the integrity and security of an organization's entire IT system. Read this paper to learn how combining technologies with security policies can help your organization reduce the risks associated with mobile devices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Leveraging Advanced Management in a Virtual Environment by CA

September 2009 - (Free Research) Read this transcript from an expert Q&A videocast to get key tips on advanced virtualization management and the answers to the most recently asked questions by IT administrators.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extraordinary Customer Service by Avaya Inc.

June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Rethinking BI: Understanding the benefits of operational business intelligence by Pitney Bowes Group 1 Software

August 2008 - (Free Research) In this 20-minute podcast, appropriate for IT and business professionals, listeners will get a complete introduction to operational BI benefits and related technology concepts.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
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Accelerating Enterprise Application ROI - Five Factors That Determine The Success Or Failure Of Enterprise Application Implementations & Upgrades by OnDemand Software (E-mail this company)

March 2007 - (Free Research) The discussion includes a close look at the five factors that determine the success or failure of enterprise application implementations & upgrades. It also examines the complete life cycle of an enterprise application project: design & requirements; implementation, quality assurance & testing; pre-go live pilot; go-live; & support & upgrades.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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