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Overview: Avaya is a global leader in communication systems, applications and services.
KnowledgeStorm's detailed company reports contain important information including: stock symbols, company size, addresses, and more. You may access this additional information about this company by viewing one of the detailed solution reports or research abstracts listed below.
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Solutions offered by Avaya Inc.
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Research offered by Avaya Inc.
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Are You Ready for Unified Communications? Creating an IT Organization to Support Unified Communicaitons by Avaya Inc.
. November 2008 - On top of the new business communication capabilities that are possible with unified communications (UC), new challenges await the IT department in how to deploy and manage this integrated platform.
Changing Business, Changing Lives by Avaya Inc.
. June 2008 - Technology for the sake of technology is not the endgame. The benefits that are derived in workplace environments are driving many companies to transform operations into more productive, cost-effective, secure and customer-centric operations.
Comparing MPLS and Internet Links for Delivering VoIP Services by Avaya Inc.
. June 2008 - This paper documents a real-world field study that concludes the availability and call quality of VoIP over Multi-protocol Label Switching (MPLS) is comparable to that of VoIP over the public Internet.
Cost Cutting in IT to Cope with Economic Slowdown by Avaya Inc.
. July 2008 - IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available.
Creating the Green IT Action Plan by Avaya Inc.
. November 2008 - Enterprise CIOs have a variety of motivations for improving the environmental footprint of their IT operations. Read this for more.
Essential Manager's Guide: Intelligent Communications by Avaya Inc.
. June 2008 - How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
Extend the Value of IBM Lotus Applications with Avaya Unified Communications by Avaya Inc.
. June 2008 - Avaya and IBM have leveraged their considerable individual technologies, platforms, and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises. This paper gives details.
Extend the Value of Microsoft Office Applications with Avaya Unified Communications by Avaya Inc.
. June 2008 - Avaya and Microsoft have leveraged their considerable individual technologies and platforms and roadmaps to create a combined vision to make real-time and non-real-time collaboration a reality for enterprises.
Extraordinary Customer Service by Avaya Inc.
. June 2008 - Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
IP Telephony: Accurately Measuring the Total Cost of Ownership in the Branch Environment by Avaya Inc.
. June 2008 - As technical barriers are eliminated and more organizations begin to adopt Internet protocol based telephony, companies are finding there are demonstrable, real-world total cost of ownership (TCO) advantages associated with implementing IPT solutions.
Planning for the Unforeseen: Insuring Communications for All Contingencies by Avaya Inc.
. July 2008 - Considering disaster preparedness, this paper explores a range of unforseen situations, highlight lessons learned, and defines communications strategies that can prepare us for meeting the needs of unforeseen events.
Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability by Avaya Inc.
. August 2008 - This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness.
Productivity Success Factors for the Mid-Market by Avaya Inc.
. June 2008 - Productivity-enhancing technologies such as conferencing and collaboration enable people to work together via real or non-real time communication, and share or exchange information, including documents and other types of content.
Teleworking - Your Path to Increased Productivity, Business Continuity and Customer Satisfaction by Avaya Inc.
. June 2008 - The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity.
The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya Inc.
. June 2008 - This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions.
The Total Economic Impact™ Of Avaya IP Telephony Solutions Within A Branch Environment by Avaya Inc.
. June 2008 - The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of Avaya IP Telephony solutions specifically for the branch environment within their organizations.
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